www.VietnamTripAdvisor.com
Our Mission: Focusing on foreign tourists, Handspan Adventure Travel’s professional staff and friendly working environment combine to provide customers with safe, high quality, diverse, small group adventure tours to popular and isolated locations in Viet Nam.
Handspan Adventure Travel believes in and practices responsible, sustainable tourism that respects traditional cultures, supports local economies and protects the environment
In 1997, three university grads from Ha Noi with a passion for travel and adventure set out to realize a dream, to establish an adventure travel company offering unique and exciting tours while maintaining the natural and human resources of their incredible country.
Since then, the Handspan Family has grown to over 70 dedicated people, all working towards the common goal of delivering highly organized, educational and adventurous tours through quality customer service and environmentally sensitive operations. We've proudly built our success and earned our solid reputation through responsible travel, maintaining small groups and exploring new destinations off the tourist path.
Our team of enthusiastic, experienced guides, all have a university education in tourism, speak fluent English and always bring with them their wealth of knowledge and sense of humour to make sure your time with us is unforgettable.
ISO 9001:2000 Quality Management System. On July 15th, 2005, Handspan Adventure Travel became the first travel company in Viet Nam to become ISO 9001:2000 Quality Management Systems certified.
· The ISO 9001:2000 standard requires that processes that affect product and service quality are planned, and then approved by the appropriate managers and department in the company.
What ISO 9001:2000 means to you, our valued customer. By implementing a Quality Management System, we have set in place policies and procedures that enable us to continuously improve the company by increasing efficiency, product quality, service quality, safety and environmental protection to gain the trust and appreciation of our customers.
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